You can request a refund by contacting 360 Legal Forms or following the refund instructions provided on our website. Refund requests must generally be submitted within 48 hours or two business days of the purchase, as applicable. Approved refunds are issued to the same payment method used for the purchase, or you may choose to receive a credit toward future 360 Legal Forms purchases. State fees, third-party fees, and shipping costs are non-refundable. Cancellation and a refund are different: cancellation stops future renewal, while a refund requests the return of a charge.
General information
- State fees, third-party charges, and shipping may be excluded.
- Refunds often go back to the original payment method.
Service steps to consider
- Contacting support within the stated time.
- Include the account email, charge date, amount, and reason.
- Keeping the request and response.
How 360 Legal Forms can help
360 Legal Forms says refund requests must be made within 48 hours of the most recent payment. It says refunds go to the same payment method unless the customer chooses account credit. Customer support can explain website features and form fields, but it cannot select a form or legal terms, interpret a completed document, or explain how the law applies to a user's facts.
Important limits
- The current policy says there is no prorated refund for canceling during a subscription term. This article gives general information only. A licensed attorney can answer questions about a specific person's rights, risks, document choice, wording, or legal result.
Verified on September 1, 2026. Laws and service terms can change. Check the live source before acting.